Do Not Sell My Personal Information

Effective Date: February 26, 2026

At Proluxury, your privacy matters. We are committed to safeguarding your personal data and providing full transparency about how it is used. In accordance with privacy laws including the California Consumer Privacy Act (CCPA) and other applicable regulations, you have the right to request that we do not sell or share your personal information.

Our Privacy Commitment

Proluxury does not sell your personal information to third parties for monetary gain. We only share necessary information with trusted service providers (such as Stripe, PayPal, Apple Pay, and Google Pay) to complete your purchases and deliver services efficiently. We never share your data for third-party advertising without your explicit consent.

Your Privacy Rights

Under the CCPA and other applicable privacy laws, you have the right to:

  • Right to Know: What personal information we collect, use, and disclose
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (not applicable as we do not sell data)
  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Data We Collect

We collect information such as:

  • Name, email address, phone number
  • Billing address (for payment verification)
  • Payment information (processed securely by our payment providers – we do not store card details)
  • Order history and preferences
  • Browsing activity and preferences on our website

How We Use Your Data

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and delivery notifications
  • Improve website functionality
  • Send marketing communications (only with your consent)

How to Exercise Your Rights

If you wish to exercise your privacy rights, follow these steps:

  1. Contact Us: Send an email to info@proluxury.net with the subject line “Do Not Sell My Information” or “Privacy Rights Request”
  2. Provide Identification: Include your full name, email address, and order number (if applicable) so we can locate your records
  3. Processing Time: Once your request is received, we will verify your identity and process your request within 45 days as required by law

Company Information

Business name: Proluxury Limited

Company No: 78919431

Address: Unit 903D, 9/F., Cameron Commercial Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong

E-Mail: info@proluxury.net

Phone: +852 5921 4092

Customer Service Opening Hours:

Monday–Friday: 9:00 AM – 6:00 PM

Saturday–Sunday: Closed

Time Zone: Hong Kong Time (HKT)

Response Time: We respond within 1 business day