Cookies Policy

Effective Date: February 26, 2026

This Cookies Policy explains how Proluxury uses cookies and similar technologies to enhance your browsing experience.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, analyze traffic, and improve functionality.

Types of Cookies We Use

1. Essential Cookies

Required for the website to function properly. These cookies enable:

  • Shopping cart functionality
  • Secure login sessions
  • Payment processing

2. Performance Cookies

Help us understand how visitors interact with our website by collecting anonymous data such as:

  • Pages visited
  • Time spent on the site
  • Error messages encountered

3. Functionality Cookies

Remember your preferences and choices, such as:

  • Language preferences
  • Region or location
  • Previously viewed products

4. Advertising Cookies

Used to deliver relevant advertisements and measure the effectiveness of advertising campaigns.

Why We Use Cookies

  • Provide a secure and reliable shopping experience
  • Analyze website traffic and improve performance
  • Personalize content and offers for customers worldwide
  • Remember your preferences
  • Comply with legal and regulatory requirements

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block cookies entirely, delete existing cookies, or accept cookies selectively.

Note: Disabling essential cookies may affect website functionality, such as checkout or login features.

Third-Party Cookies

Some cookies may be set by third-party services (such as Stripe, PayPal, Apple Pay, Google Pay, or analytics tools). These are governed by the respective third party’s privacy policy.

Questions

If you have questions about our use of cookies, contact us at info@proluxury.net.

Company Information

Business name: Proluxury Limited
Company No: 78919431
Address: Unit 903D, 9/F., Cameron Commercial Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong
E-Mail: info@proluxury.net
Phone: +852 5921 4092

Customer Service Opening Hours:
Monday–Friday: 9:00 AM – 6:00 PM
Saturday–Sunday: Closed
Time Zone: Hong Kong Time (HKT)

Response Time: We respond within 1 business day