Delivery Policy – Digital Delivery

Effective Date: February 26, 2026

All products from Proluxury are delivered digitally via email. Once your payment has been successfully processed, you will receive an email containing your genuine Microsoft product key, official download links, and detailed activation instructions. Delivery is FREE for all orders worldwide.

Worldwide Service Coverage

We serve customers worldwide. Our digital delivery system works in every country — if you have an email address, we can deliver your Microsoft software license to you. There are no geographic restrictions on digital delivery.

Our automated digital delivery system ensures you receive your Microsoft software license quickly and securely after payment confirmation, 24 hours a day, 7 days a week.

How Digital Delivery Works

Our fully automated system sends your purchase directly to your email inbox within minutes of payment confirmation. There is no physical shipping involved — your Microsoft software license is delivered electronically.

Your delivery email includes everything you need:

Your unique Microsoft product activation key
Official Microsoft software download links
Step-by-step activation instructions
Digital purchase receipt

Delivery Timeframe

Product keys are delivered via email within minutes of payment confirmation through our automated delivery system. Delivery is available 24/7, including weekends and public holidays.

Delivery Cost

Digital delivery is completely FREE for all orders worldwide. There are no shipping fees, handling fees, or surcharges.

Important: Verify Your Email Address

Please enter your email address correctly during checkout — this is where your license key will be sent. If you do not receive your product email shortly after purchase:

Check your spam, junk, or promotions folder
Verify the email address you provided is correct
Add info@proluxury.net to your safe senders list
Contact us immediately for assistance

Defective or Invalid Keys

If you receive a product key that is already activated, invalid, does not match your order, or shows activation errors, please contact us at info@proluxury.net with a screenshot of the error. We will provide a replacement key at no charge, or issue a full refund within 3–5 business days. See our Return and Refund Policy for full details.

Delivery Policy