Accessibility Statement

Effective Date: February 26, 2026

Proluxury is committed to ensuring digital accessibility for people of all abilities, worldwide. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Our Commitment

We aim to:

  • Make our website accessible to the widest possible audience
  • Provide an inclusive shopping experience for customers everywhere
  • Comply with applicable accessibility standards and guidelines

Accessibility Features

Our website includes:

  • Clear and consistent navigation
  • Alt text for images
  • Keyboard-friendly navigation
  • Readable fonts and appropriate color contrast
  • Descriptive link text
  • Responsive design for mobile and desktop devices

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website for accessibility compliance, test with assistive technologies, and update content and design based on feedback.

Compliance Status

Proluxury strives to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We acknowledge that some content may not yet be fully compliant, and we are working to address these areas.

Feedback

We welcome feedback on the accessibility of https://proluxury.net. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We will respond within 1 business day.

Company Information

Business name: Proluxury Limited
Company No: 78919431
Address: Unit 903D, 9/F., Cameron Commercial Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong
E-Mail: info@proluxury.net
Phone: +852 5921 4092

Customer Service Opening Hours:
Monday–Friday: 9:00 AM – 6:00 PM
Saturday–Sunday: Closed
Time Zone: Hong Kong Time (HKT)

Response Time: We respond within 1 business day